How to find a GP in Ostrava

Where to look

On Městomat you will find 978 practices and pharmacies in Ostrava by specialty and district, on the map and with their health insurance contracts; 145 of them are GPs. Start with doctors close to home: a GP will also visit you at home when needed.

GPs in the largest districts:

• GPs in Ostrava-Jih
• GPs in Poruba
• GPs in Moravská Ostrava a Přívoz
• GPs in Slezská Ostrava
• GPs in Mariánské Hory a Hulváky

For children look for a paediatrician, for teeth a dentist.

A contract with your insurer

You get care covered by public health insurance from a doctor who has a contract with your insurer. For every practice we show which insurers it has a contract with for that specialty: of Ostrava's 145 GPs, 136 have a contract with VZP. We show contracts with ČPZP and VoZP too; for other insurers, check the contract directly with the practice or your insurer.

Registration

Call the practice you have chosen and arrange it. When you are accepted, the doctor fills in a registration form with you, which you sign. From then on they are your registering GP: they do preventive check-ups, write referrals to specialists and keep your records.

When they may refuse you

The Health Services Act (No. 372/2011 Coll., § 48) allows a new patient to be refused only if:

• taking you on would exceed a reasonable workload (full capacity),
• you live so far away that they cannot provide home visits,
• they have no contract with your insurer.

They must give you the reason for refusal in writing.

When nobody is accepting

Your health insurer must ensure available care for its policyholders. Call its helpline or write where you live; the insurer will help you find a doctor who is accepting. Meanwhile, try neighbouring districts too: from the large housing estates it is often only a few stops to the next district.

Doctors close to your flat

When choosing a flat it pays to check how far the doctors are. Neighbourhoods ordered by the distance to the nearest practice:

For a specific address we show the nearest GPs, paediatricians, dentists and pharmacies:

After moving and after your 18th birthday

• Registration with a doctor does not end when you move; you can stay with your current one even if you have moved to Ostrava from elsewhere.
• If you change, just register with the new one; they will request your records from the previous doctor.
• You can change your GP once every three months.
• You can stay with a paediatrician until 19 at the latest; an adult GP may register you from 14. Plan the switch ahead.

What else to arrange after moving is summed up in the guide moving to Ostrava.